---
title: "Security + RMM Bundle"
canonical: "https://support.soteria-cloud.co.za/space/SCKB/50200578/Security%20%2B%20RMM%20Bundle"
format: markdown
---
# Security + RMM Bundle

## Overview

The Security + RMM (Remote Monitoring and Management) Bundle from Soteria Cloud combines advanced endpoint security with comprehensive remote management capabilities, providing MSPs and IT teams with a unified platform for protecting and managing client endpoints. Built on Acronis Cyber Protect Cloud, this bundle delivers next-generation antivirus, EDR, patch management, remote access, and system monitoring through a single agent and console—eliminating the complexity and cost of managing multiple security and RMM tools.

## What's Included

- **Next-Generation Antivirus (NGAV)** - Machine learning-based malware detection and prevention
- **Endpoint Detection & Response (EDR)** - Advanced threat hunting, forensic investigation, and automated response
- **Ransomware Protection** - Behavioral detection and automated recovery capabilities
- **Vulnerability Assessment** - Continuous scanning for security weaknesses and missing patches
- **Patch Management** - Automated patching for Windows, macOS, Linux, and 200+ third-party applications
- **Remote Desktop** - Secure remote access to endpoints for troubleshooting and support
- **Remote Command Execution** - Run scripts and commands on remote endpoints
- **System Monitoring** - Real-time monitoring of CPU, memory, disk, and network performance
- **Hardware/Software Inventory** - Automated discovery and tracking of installed applications and hardware components
- **Alerting & Notifications** - Proactive alerts for security incidents, system issues, and performance problems
- **Reporting & Analytics** - Comprehensive dashboards and reports for security posture and system health

## Soteria Cloud Advantage

- **Unified Platform** - Single agent and console for security and RMM eliminates integration complexity and reduces costs
- **Teraco Infrastructure** - Management and security services delivered from Teraco Johannesburg and Cape Town data centers
- **MSP-Optimized** - Multi-tenant architecture with custom branding, delegated administration, and per-client reporting
- **Local Support** - Soteria Cloud's team provides technical assistance, security guidance, and incident response support
- **Predictable Pricing** - All-inclusive per-endpoint pricing in ZAR simplifies budgeting and client billing
- **POPIA Compliance** - Security telemetry and management data remains within South African borders

## How It Works

**1. Agent Deployment** - A single lightweight Acronis agent is deployed to each managed endpoint (Windows, macOS, Linux).

**2. Policy Configuration** - Administrators configure security and management policies:

- Antivirus and EDR settings
- Patch management schedules and approval workflows
- Monitoring thresholds and alert conditions
- Remote access permissions

**3. Continuous Monitoring** - The agent continuously monitors endpoints for:

- Security threats (malware, ransomware, exploits)
- System health (performance, disk space, services)
- Patch compliance (missing updates, vulnerable software)
- Hardware/software changes

**4. Automated Protection** - Security engines automatically:

- Block and quarantine malware
- Detect and respond to ransomware
- Apply approved patches on schedule
- Alert administrators to critical issues

**5. Remote Management** - IT teams can remotely:

- Access endpoints via remote desktop
- Execute scripts and commands
- Install/uninstall software
- Troubleshoot issues
- Reboot systems

**6. Reporting** - Generate reports for clients demonstrating security posture, patch compliance, and system health.

## Key Use Cases

- **MSP Service Delivery** - Deliver comprehensive security and management services to multiple clients through a single platform
- **Proactive Maintenance** - Monitor system health and apply patches before issues cause downtime
- **Security Operations** - Detect, investigate, and respond to security incidents across all managed endpoints
- **Compliance Management** - Ensure endpoints meet security standards (patching, antivirus, configuration)
- **Remote Support** - Provide efficient remote troubleshooting and support without on-site visits
- **Asset Management** - Track hardware and software inventory for license compliance and planning

## Benefits for MSPs

- **Reduced Tool Sprawl** - Replace separate RMM, antivirus, EDR, and patch management tools with a unified solution
- **Lower Costs** - Single licensing model reduces per-endpoint costs compared to multiple tools
- **Simplified Operations** - One agent to deploy, one console to manage, one vendor to support
- **Improved Security** - Integrated security and management enables faster threat detection and response
- **Client Reporting** - Professional reports demonstrate value and justify managed services fees
- **Scalability** - Multi-tenant architecture supports growth from dozens to thousands of endpoints

## Patch Management Capabilities

- **Automated Patching** - Schedule automatic installation of approved patches during maintenance windows
- **Patch Approval Workflows** - Test patches before deployment; approve/reject based on compatibility
- **Third-Party Application Support** - Patch 200+ applications including Adobe, Java, browsers, and productivity software
- **Compliance Reporting** - Demonstrate patch compliance for audits and regulatory requirements
- **Rollback Capabilities** - Revert problematic patches if issues occur

## Remote Access Features

- **Secure Remote Desktop** - Encrypted remote access without VPN or firewall configuration
- **Unattended Access** - Connect to endpoints even when users are not present
- **Session Recording** - Record remote sessions for compliance and training
- **File Transfer** - Securely transfer files to/from remote endpoints
- **Multi-Monitor Support** - View and control multiple monitors on remote systems

## Ideal For

- Managed Service Providers (MSPs) delivering security and IT management to multiple clients
- Internal IT teams managing distributed endpoints across multiple locations
- Organizations seeking to consolidate security and RMM tools
- Businesses requiring proactive patch management and vulnerability remediation
- Companies with remote/hybrid workforces needing secure remote support capabilities

## Pricing Model

The Security + RMM Bundle is priced per managed endpoint with all features included. Pricing covers:

- Acronis Cyber Protect Cloud Advanced licenses
- All security features (NGAV, EDR, ransomware protection)
- All RMM features (remote access, monitoring, patch management)
- Management console hosted in Teraco data centers
- 24/7 support from Soteria Cloud

## Resources

- [Acronis Cyber Protect Cloud Overview](https://www.acronis.com/en-us/products/cloud/cyber-protect/)
- [Acronis Patch Management](https://www.acronis.com/en-us/products/cloud/cyber-protect/patch-management/)
- [Soteria Cloud - Security + RMM for MSPs](https://web.soteriacloud.com)