# Knowledge Base

Canonical: https://support.soteria-cloud.co.za/space/SCKB/

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## Pages

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## Navigation

> Dynamic module: News (live content)

## News

**CQL:** `type = blogpost order by created desc`

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## Activity Stream

**CQL:** `type in (page, blogpost) and lastModified <= endOfYear() order by lastModified desc`

- [Soteria Bundles](https://support.soteria-cloud.co.za/space/SCKB/49676290.md)
- [Disaster Recovery](https://support.soteria-cloud.co.za/space/SCKB/49676309.md)
- [Products](https://support.soteria-cloud.co.za/space/SCKB/49840130.md)
- [Complete BDR Bundle](https://support.soteria-cloud.co.za/space/SCKB/49873193.md)
- [Acronis Cyber Protect Cloud - Overview](https://support.soteria-cloud.co.za/space/SCKB/49938433.md)
- [Ultimate M365 Bundle](https://support.soteria-cloud.co.za/space/SCKB/49938454.md)
- [Microsoft 365 Protection](https://support.soteria-cloud.co.za/space/SCKB/49938479.md)
- [Advanced Backup](https://support.soteria-cloud.co.za/space/SCKB/50003969.md)
- [Patch Management for Compliance](https://support.soteria-cloud.co.za/space/SCKB/50003988.md)
- [Device does not appear in backup management console after installation](https://support.soteria-cloud.co.za/space/SCKB/50036738.md)
- [Email Security](https://support.soteria-cloud.co.za/space/SCKB/50069506.md)
- [Disaster Recovery Readiness](https://support.soteria-cloud.co.za/space/SCKB/50069525.md)
- [Acronis connection is blocked by firewalls](https://support.soteria-cloud.co.za/space/SCKB/50069570.md)
- [POPIA/GDPR Compliance](https://support.soteria-cloud.co.za/space/SCKB/50135045.md)
- [Soteria Cloud Reporting](https://support.soteria-cloud.co.za/space/SCKB/50135072.md)
- [Entire Machine Backup Fails with &#x22;ASYNC: Full Barrier Action Job&#x22;](https://support.soteria-cloud.co.za/space/SCKB/50135094.md)
- [Use Cases](https://support.soteria-cloud.co.za/space/SCKB/50167809.md)
- [A device attached to the system is not functioning](https://support.soteria-cloud.co.za/space/SCKB/50167828.md)
- [Security + RMM Bundle](https://support.soteria-cloud.co.za/space/SCKB/50200578.md)
- [Backup Fails with &#x22;Cannot Back Up Microsoft OneDrive Cloud File&#x22;](https://support.soteria-cloud.co.za/space/SCKB/50266115.md)
- [Advanced Security + EDR](https://support.soteria-cloud.co.za/space/SCKB/50298881.md)
- [Management](https://support.soteria-cloud.co.za/space/SCKB/50298901.md)
- [Data Loss Prevention (DLP)](https://support.soteria-cloud.co.za/space/SCKB/50397185.md)
- [File Sync &#x26; Share](https://support.soteria-cloud.co.za/space/SCKB/50429953.md)
- [PayFast: How to apply payments you already made to an invoice](https://support.soteria-cloud.co.za/space/SCKB/50429978.md)
- [Acronis Agent is blocked via firewall](https://support.soteria-cloud.co.za/space/SCKB/50430002.md)
- [Total Data Protection Bundle](https://support.soteria-cloud.co.za/space/SCKB/50462721.md)
- [Ransomware Recovery](https://support.soteria-cloud.co.za/space/SCKB/50495489.md)
- [Multi-Tenant MSP Services](https://support.soteria-cloud.co.za/space/SCKB/50528257.md)
- [Support Centre &#x2014; Start Here](https://support.soteria-cloud.co.za/space/SCKB/50561025.md)
- [How to pay your invoice via EFT - Payfast](https://support.soteria-cloud.co.za/space/SCKB/50593793.md)
- [Acronis Connection Blocked by Firewalls](https://support.soteria-cloud.co.za/space/SCKB/50593816.md)
- [Acronis Troubleshooting](https://support.soteria-cloud.co.za/space/SCKB/50626575.md)
- [System State Backup](https://support.soteria-cloud.co.za/space/SCKB/50659330.md)
- [Device Not Appearing in Backup Management Console](https://support.soteria-cloud.co.za/space/SCKB/50855940.md)
- [Not Enough Space on Volume for Snapshot Storage](https://support.soteria-cloud.co.za/space/SCKB/50855957.md)
- [Backup Fails with WMI Errors](https://support.soteria-cloud.co.za/space/SCKB/50987009.md)
- [Soteria Cloud Knowledge Base &#x2014; Start Here](https://support.soteria-cloud.co.za/space/SCKB/51019778.md)
- [Large-Scale Email Archive Migration: e&#x2011;Purifier to Microsoft 365 to Acronis Guide](https://support.soteria-cloud.co.za/space/SCKB/103415810.md)
- [Support for Affiliates](https://support.soteria-cloud.co.za/space/SCKB/190283785.md)
- [Support for End Customers](https://support.soteria-cloud.co.za/space/SCKB/190283813.md)
- [Support for Resellers and MSPs](https://support.soteria-cloud.co.za/space/SCKB/190676993.md)
- [How to Submit a Useful Support Request](https://support.soteria-cloud.co.za/space/SCKB/190709761.md)
- [10.70 &#x2014; MSP Operations](https://support.soteria-cloud.co.za/space/SCKB/191332354.md)
- [10.50.70 &#x2014; Security Awareness Training (SAT)](https://support.soteria-cloud.co.za/space/SCKB/191332380.md)
- [10.50.80 &#x2014; Data Loss Prevention (DLP)](https://support.soteria-cloud.co.za/space/SCKB/191332408.md)
- [10.40.40 &#x2014; Acronis Cloud Storage](https://support.soteria-cloud.co.za/space/SCKB/191332436.md)
- [01 &#x2014; Soteria Support Front Door](https://support.soteria-cloud.co.za/space/SCKB/191463428.md)
- [10.80 &#x2014; Data and Collaboration Services](https://support.soteria-cloud.co.za/space/SCKB/191463452.md)
- [10.50.60 &#x2014; Collaboration Security for Microsoft 365](https://support.soteria-cloud.co.za/space/SCKB/191463489.md)
- [10.70.30 &#x2014; Workflow Automation](https://support.soteria-cloud.co.za/space/SCKB/191463517.md)
- [11.80.20 &#x2014; Acronis Onboarding Service](https://support.soteria-cloud.co.za/space/SCKB/191463545.md)
- [20.20 &#x2014; Acronis Cloud Security](https://support.soteria-cloud.co.za/space/SCKB/191463571.md)
- [20.150 &#x2014; Acronis #CyberFit Score](https://support.soteria-cloud.co.za/space/SCKB/191463599.md)
- [30.30 &#x2014; Protected Workspace](https://support.soteria-cloud.co.za/space/SCKB/191463626.md)
- [30.110 &#x2014; Email Archiving](https://support.soteria-cloud.co.za/space/SCKB/191463654.md)
- [30.120 &#x2014; Phishing Protection](https://support.soteria-cloud.co.za/space/SCKB/191463682.md)
- [40.40 &#x2014; SaaS Workloads](https://support.soteria-cloud.co.za/space/SCKB/191463710.md)
- [99 &#x2014; Intake and Quarantine](https://support.soteria-cloud.co.za/space/SCKB/191561730.md)
- [10.70.10 &#x2014; Remote Monitoring and Management (RMM)](https://support.soteria-cloud.co.za/space/SCKB/191561753.md)
- [30 &#x2014; Acronis Solutions and Use Cases](https://support.soteria-cloud.co.za/space/SCKB/191561781.md)
- [40 &#x2014; Workloads and Environments](https://support.soteria-cloud.co.za/space/SCKB/191561807.md)
- [50.70 &#x2014; Advanced Disaster Recovery](https://support.soteria-cloud.co.za/space/SCKB/191561835.md)
- [10.00 &#x2014; Start Here and Architecture](https://support.soteria-cloud.co.za/space/SCKB/191660034.md)
- [10.40.20 &#x2014; Backup for Microsoft 365](https://support.soteria-cloud.co.za/space/SCKB/191660056.md)
- [10.95.10 &#x2014; Acronis Technology Ecosystem and Integrations](https://support.soteria-cloud.co.za/space/SCKB/191660084.md)
- [30.10 &#x2014; Protected 365 / Microsoft 365](https://support.soteria-cloud.co.za/space/SCKB/191660112.md)
- [30.60 &#x2014; Generative AI](https://support.soteria-cloud.co.za/space/SCKB/191660140.md)
- [30.100 &#x2014; Disaster Recovery](https://support.soteria-cloud.co.za/space/SCKB/191660168.md)
- [00 &#x2014; Governance, Coverage &#x26; Publishing](https://support.soteria-cloud.co.za/space/SCKB/191692803.md)
- [90 &#x2014; Legacy, Superseded and End-of-Life Archive](https://support.soteria-cloud.co.za/space/SCKB/191692823.md)
- [10.10 &#x2014; Management Portal, Tenants, Roles and Identity](https://support.soteria-cloud.co.za/space/SCKB/191692843.md)
- [10.99 &#x2014; Troubleshooting, Log Collection and Escalation](https://support.soteria-cloud.co.za/space/SCKB/191692863.md)
- [10.40.10 &#x2014; Backup](https://support.soteria-cloud.co.za/space/SCKB/191692888.md)
- [10.90.30 &#x2014; AI Service Desk &#x2014; Early Access](https://support.soteria-cloud.co.za/space/SCKB/191692916.md)
- [20.100 &#x2014; Acronis Cyber Disaster Recovery](https://support.soteria-cloud.co.za/space/SCKB/191692944.md)
- [10.30 &#x2014; Deployment, Agents, Registration, Updates and Connectivity](https://support.soteria-cloud.co.za/space/SCKB/191791106.md)
- [11 &#x2014; Current Acronis Portfolio Coverage Map](https://support.soteria-cloud.co.za/space/SCKB/191856642.md)
- [30.70 &#x2014; Business Continuity](https://support.soteria-cloud.co.za/space/SCKB/191856668.md)
- [40.50 &#x2014; Applications and Databases](https://support.soteria-cloud.co.za/space/SCKB/191856696.md)
- [50.10 &#x2014; Backup + Disaster Recovery Bundle](https://support.soteria-cloud.co.za/space/SCKB/191856724.md)
- [50.90 &#x2014; Advanced File Sync &#x26; Share](https://support.soteria-cloud.co.za/space/SCKB/191856752.md)
- [10 &#x2014; Acronis Cyber Protect Cloud &#x2014; Current and Soteria-Relevant](https://support.soteria-cloud.co.za/space/SCKB/191889410.md)
- [10.97 &#x2014; Releases, Compatibility, Advisories and Lifecycle](https://support.soteria-cloud.co.za/space/SCKB/191889444.md)
- [20.10 &#x2014; Acronis Cloud Manager](https://support.soteria-cloud.co.za/space/SCKB/191889465.md)
- [20.110 &#x2014; Acronis Snap Deploy](https://support.soteria-cloud.co.za/space/SCKB/191889493.md)
- [20.120 &#x2014; Acronis DeviceLock DLP](https://support.soteria-cloud.co.za/space/SCKB/191889521.md)
- [30.20 &#x2014; Protected Server](https://support.soteria-cloud.co.za/space/SCKB/191889549.md)
- [Acronis Knowledge Base &#x2014; Official Source Library](https://support.soteria-cloud.co.za/space/SCKB/191922177.md)
- [10.60 &#x2014; Disaster Recovery](https://support.soteria-cloud.co.za/space/SCKB/191922204.md)
- [10.50.30 &#x2014; Extended Detection and Response (XDR)](https://support.soteria-cloud.co.za/space/SCKB/191922239.md)
- [10.50.40 &#x2014; Email Security](https://support.soteria-cloud.co.za/space/SCKB/191922267.md)
- [10.80.10 &#x2014; Email Archiving for Microsoft 365](https://support.soteria-cloud.co.za/space/SCKB/191922295.md)
- [50.20 &#x2014; Security + RMM Bundle](https://support.soteria-cloud.co.za/space/SCKB/191922323.md)
- [50.30 &#x2014; Ultimate Protection Bundle](https://support.soteria-cloud.co.za/space/SCKB/191922351.md)
- [20 &#x2014; Other Current Acronis Products &#x2014; Reference](https://support.soteria-cloud.co.za/space/SCKB/191954945.md)
- [10.20 &#x2014; Licensing, Offering Items, Quotas, Usage and Billing](https://support.soteria-cloud.co.za/space/SCKB/191954969.md)
- [10.40.30 &#x2014; Direct Backup to Public Cloud](https://support.soteria-cloud.co.za/space/SCKB/191954989.md)
- [11.80.10 &#x2014; Physical Data Shipping](https://support.soteria-cloud.co.za/space/SCKB/191955017.md)
- [20.50 &#x2014; Acronis Cyber Protect Home &#x26; Business](https://support.soteria-cloud.co.za/space/SCKB/191955043.md)
- [20.60 &#x2014; Acronis Cyber Protect](https://support.soteria-cloud.co.za/space/SCKB/191955071.md)
- [30.80 &#x2014; Compliance](https://support.soteria-cloud.co.za/space/SCKB/191955099.md)
- [30.130 &#x2014; Patch Management](https://support.soteria-cloud.co.za/space/SCKB/191955127.md)
- [40.10 &#x2014; Virtual Platforms](https://support.soteria-cloud.co.za/space/SCKB/191955155.md)
- [40.30 &#x2014; Physical Servers, Workstations and Mobile](https://support.soteria-cloud.co.za/space/SCKB/191955183.md)
- [40.70 &#x2014; Data Sources, Storage and Backup Targets](https://support.soteria-cloud.co.za/space/SCKB/191955211.md)
- [10.40 &#x2014; Data Protection](https://support.soteria-cloud.co.za/space/SCKB/191987713.md)
- [11.80.30 &#x2014; Acronis Professional Services](https://support.soteria-cloud.co.za/space/SCKB/191987743.md)
- [20.40 &#x2014; Acronis Cyber Appliance](https://support.soteria-cloud.co.za/space/SCKB/191987769.md)
- [20.80 &#x2014; Acronis Cyber Protect OT](https://support.soteria-cloud.co.za/space/SCKB/191987797.md)
- [50 &#x2014; Commercial Bundles, Licensing and Advanced Packs](https://support.soteria-cloud.co.za/space/SCKB/191987825.md)
- [50.60 &#x2014; Advanced Management / RMM](https://support.soteria-cloud.co.za/space/SCKB/191987853.md)
- [50.80 &#x2014; Advanced Email Security](https://support.soteria-cloud.co.za/space/SCKB/191987879.md)
- [90.10 &#x2014; Legacy, Consolidated and End-of-Life Product Register](https://support.soteria-cloud.co.za/space/SCKB/191987905.md)
- [10.50 &#x2014; Cybersecurity](https://support.soteria-cloud.co.za/space/SCKB/192020481.md)
- [10.60.10 &#x2014; Disaster Recovery Service](https://support.soteria-cloud.co.za/space/SCKB/192020509.md)
- [10.90.10 &#x2014; GenAI Protection](https://support.soteria-cloud.co.za/space/SCKB/192020537.md)
- [30.40 &#x2014; Operational Technology](https://support.soteria-cloud.co.za/space/SCKB/192020565.md)
- [50.100 &#x2014; Advanced Data Loss Prevention](https://support.soteria-cloud.co.za/space/SCKB/192020593.md)
- [10.90 &#x2014; GenAI Services](https://support.soteria-cloud.co.za/space/SCKB/192086017.md)
- [10.95 &#x2014; Integrations, APIs and Automation](https://support.soteria-cloud.co.za/space/SCKB/192086037.md)
- [20.30 &#x2014; Acronis Cyber Infrastructure](https://support.soteria-cloud.co.za/space/SCKB/192086059.md)
- [20.90 &#x2014; Acronis Cyber Protect for Small Business](https://support.soteria-cloud.co.za/space/SCKB/192086087.md)
- [30.90 &#x2014; VMware Migration](https://support.soteria-cloud.co.za/space/SCKB/192086115.md)
- [10.50.50 &#x2014; Microsoft 365 Security Posture Management](https://support.soteria-cloud.co.za/space/SCKB/192151571.md)
- [10.90.20 &#x2014; Cyber Employee](https://support.soteria-cloud.co.za/space/SCKB/192151599.md)
- [10.70.20 &#x2014; Professional Services Automation (PSA)](https://support.soteria-cloud.co.za/space/SCKB/192151627.md)
- [20.140 &#x2014; Acronis VSS Doctor](https://support.soteria-cloud.co.za/space/SCKB/192151655.md)
- [50.40 &#x2014; Advanced Security](https://support.soteria-cloud.co.za/space/SCKB/192151681.md)
- [50.50 &#x2014; Advanced Backup](https://support.soteria-cloud.co.za/space/SCKB/192151707.md)
- [10.50.10 &#x2014; Managed Detection and Response (MDR)](https://support.soteria-cloud.co.za/space/SCKB/192217090.md)
- [10.50.20 &#x2014; Endpoint Detection and Response (EDR)](https://support.soteria-cloud.co.za/space/SCKB/192217118.md)
- [10.00.20 &#x2014; Cyber Frame](https://support.soteria-cloud.co.za/space/SCKB/192217146.md)
- [20.70 &#x2014; Acronis Cyber Protect Enterprise](https://support.soteria-cloud.co.za/space/SCKB/192217174.md)
- [20.130 &#x2014; Acronis True Image](https://support.soteria-cloud.co.za/space/SCKB/192217202.md)
- [30.50 &#x2014; Ransomware Protection](https://support.soteria-cloud.co.za/space/SCKB/192217230.md)
- [40.20 &#x2014; Public Cloud and Hosted Compute](https://support.soteria-cloud.co.za/space/SCKB/192217258.md)
- [40.60 &#x2014; Hosting Platforms and Websites](https://support.soteria-cloud.co.za/space/SCKB/192217286.md)
- [Soteria Cloud Blog Space (blog)](https://support.soteria-cloud.co.za/space/SCKB/blog/50167869.md)

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